language 

New Position of Translation Project Manager

05/23/2013

Join our team to become a part of reputable growing language service company. We are looking for an English speaking Project Manager who will be responsible for the planning and execution of multilingual translation projects including the management of quality, cost, and schedules to ensure customer satisfaction.

Job description:

  • Prepare timely and accurate cost quotations to clients.
  • Prepare and issue supplier work orders.
  • Coordinate internal and external suppliers and resources for assigned projects.
  • Coordinate proofing and editing all projects for completeness, formatting accuracy, and linguistic quality on individual projects, as needed.
  • Ensure projects are completed and delivered to clients in a timely manner with utmost attention to quality.
  • Ensure processes used meet all contractual requirements with clients and vendors.
  • Maintain accurate and complete electronic project records and project file archives.
  • Help ensure lowest cost while maintaining high quality level for customers by choosing cost effective and low-risk workflows for each project.
  • Initiate client billing and vendor payments.
  • Monitor and maintain real-time project tracking records.
  • Provide professional and courteous service to clients. This may include client education in localization best practices and use of tools and systems.
  • Manage client review and fix implementation of near final documents and content.
  • Receive and document client feedback on specific projects, and coordinate timely and effective responses.
  • Work closely with Sales team to ensure client satisfaction and maximized revenues.
  • Provide timely feedback to the company regarding client concerns.
  • Oversee TMs/glossaries.
  • Recruit and manage team of freelance translators

 

Qualifications:

·         At least three years of experience in translation project management.

·         College degree in languages, communication, business, technology, or related field.

·         Strong computer skills and experience with CAT tools.

·         Excellent English oral and written interpersonal and communication skills. Good knowledge in at least one additional language (preferably French)

·         Customer-service focused.

·         Flexible, goal-oriented team player who is also able to work independently.

·         Strong organizational and time management skills, attention to detail, and the ability to multi-task.

 

Remuneration:

The salary and benefits are competitive and tailored to attract the best talent. Please submit your resume/CV and cover letter along with your salary requirements to vancouver@onlinetranslationservice.ca